Cancellation Policy Overview

When you book through Ninety Nine Travel, your rental is ultimately fulfilled by one of our supplier partners. Cancellation rules depend on the vehicle class, the supplier, and how close you are to your pickup date.

Time of Cancellation- More than 48 hours before pickup Full refund minus service fees (subject to supplier policy) 24 to 48 hours before pickup

Refund Eligibility- Partial refund (50–75%) minus service fees Less than 24 hours before pickup Partial refund (0–25%) minus service fees No-show at pickup No refund

What's Non-Refundable

Ninety Nine Travel service and consultation fees Prepaid non-refundable rental rates Processing and transaction fees Rentals cancelled after the pickup date/time

How to Request a Cancellation
📞 Call us 24/7: +1-888-485-0727  Sales: +1-888-928-1294
✉️ Email info@ninetyninetravel.com with your booking reference Keep your confirmation number and rental details handy

 Date Changes & Modifications
Changes to pickup/drop-off dates or locations are possible subject to availability and the supplier's rules. A change fee may apply on top of any rate difference. Reach out as early as you can if your plans shift.

Refund Processing
Time Approved refunds are processed within 7–14 business days back to your original payment method, depending on your bank's own processing times
.
Supplier-Initiated Cancellations
If a rental supplier cancels or is unable to fulfill your reservation, we'll help you secure a refund or an alternative vehicle where possible. Ninety Nine Travel  isn't responsible for cancellations initiated by the supplier.

📞 Need to cancel? Call us right away: +1-888-485-0727   Sales: +1-888-928-1294   — available 24/7.